About Us

Commitment to Quality, Integrity, and Service for Over 140 Years

Experience? We have it.

A Legacy of Excellence Over a Century in the Making

Douglas & Co Plumbing and Gas Fitting is a family run business that has been serving Melbourne and its surrounds for over 140 years. We specialise in gas servicing, hot water units, roofing and general maintenance plumbing. Our commitment to quality, value for money, and superior service has made us a trusted name in the industry.
1880
Douglas & Co established in Melbourne by George Douglas as a hot water service manufactory.
1905
Business sold to William Rashleigh, marking the beginning of Rashleigh family's ownership.
Early 1900s
Manufacturing and installation of chip heaters and coal gas heaters.

Installation of first gas street lights for Bourke Street and Collins Street in Melbourne.
Post World War II
Involved in conversion to natural gas for suburban Melbourne and associated service contracts.
Present
Douglas & Co remains a leading supplier and service provider for hot water systems and plumbing maintenance in Melbourne, emphasizing quality, value, and superior service.
Douglas & Co is more than just a plumbing company; it's a legacy. A family run business with roots dating back to 1880, we've been the trusted name in plumbing for over 140 years. We have achieved this through a relentless commitment to customer satisfaction, quality workmanship, and reliable service.

Certified Master Plumbers

Upholding Our Commitment to Quality, Integrity, and Service for Over 140 Years

Our Values - The Foundation of Our Success

At Douglas & Co Plumbing and Gas Fitting, our values are at the core of everything we do. They guide our work, influence our decisions, and shape our relationships with our customers. These values have been the foundation of our business for over 140 years, and they continue to drive our success today.
Customer-Satisfaction

Customer Satisfaction​

Our primary focus is on ensuring the satisfaction of our customers. We understand the importance of listening to our customers' needs and delivering solutions that not only meet but exceed their expectations. We strive to provide a service that is both professional and personal, ensuring that our customers feel valued and heard.​

Quality-Workmanship

Quality Workmanship​

We take pride in the quality of our work. Our team of skilled professionals is dedicated to providing top quality solutions for all your plumbing needs. We use the best tools and techniques to ensure that your plumbing systems are functioning at their best. Our commitment to quality is unwavering, and we never compromise on the standard of our work.​

Integrity

Integrity

We believe in conducting our business with honesty and transparency. We are upfront about our services and pricing, and we always keep our promises to our customers. We treat our customers with respect and fairness, and we hold ourselves accountable for delivering on our commitments.​

Reliable-Service

Reliable Service​

We understand that our customers rely on us for their plumbing needs, and we take that responsibility seriously. We strive to provide a service that is reliable and consistent. We respond quickly to calls, arrive on time, and complete our work efficiently and effectively. We're there when you need us, providing dependable service you can count on.​